Hopper
Department : Marketing
Company: Hopper
San Francisco, CA | Full time |
Company Snapshot
Hopper aims to be a leading platform for booking travel, utilizing data and machine learning with fintech products to help users save money and improve their travel experience. It is recognized as a significant online travel agency in North America, with tens of millions of app downloads.
The Hopper Media Solutions team manages an advertising platform that displays travel ads within the Hopper app and on partner websites. This team serves Destination Management Organizations, Airlines, Airports, Hotels, and their marketing agencies, delivering valuable advertising solutions and contributing revenue to Hopper. The workplace culture is entrepreneurial, encouraging innovation, open communication, and a focus on impact within small, dynamic teams. Employees have flexibility to work from home or use shared office facilities.
Role Overview / Mission
The Advertising Account Manager is responsible for overseeing the performance and operational aspects of marketing campaigns for a client portfolio, which includes both travel providers and media agencies. This role involves launching campaigns after client acquisition, optimizing their performance, and reporting results to clients throughout and after the campaign duration. This is a direct client-facing position requiring strong communication and analytical capabilities.
Key Responsibilities
- Manage the activation, trafficking, and operations of marketing campaigns for Hopper’s advertising clients.
- Obtain necessary assets and content from clients or their agencies to ensure effective campaign launches.
- Collaborate with internal Business Development, Product Management, Software Development, and Finance teams to address any performance or technical issues affecting campaign effectiveness.
- Provide strategic campaign recommendations to clients based on a clear understanding of their business goals and marketing objectives.
- Work with Business Development to prepare and present campaign performance summaries.
- Offer product insights and recommendations to Hopper management, derived from client feedback and personal analysis.
- Assist the Finance team with the monthly campaign billing process to ensure accurate invoicing and delivery.
Required Qualifications / Skills
- 4-year college degree.
- 2+ years of post-college professional experience in a digital marketing analytics role, including data handling, manipulation, analysis, and creating data visualizations.
- Proven expertise with a data visualization tool (Google Looker Studio preferred) and a product analytics tool (Amplitude preferred).
- Intermediate SQL proficiency.
- Familiarity with agile product development lifecycle management.
- Excellent written and verbal communication skills.
- Demonstrated process-driven and detail-oriented approach.
- Ability and drive to take ownership of work outcomes as a self-starter.
- Strong follow-through and comfort interacting with colleagues and clients at all levels, from junior to senior.
Preferred / Nice-to-Have Skills
- Experience in the media publishing or travel/hospitality industries.
Location & Work Setup
This is a remote position. While the role is associated with San Francisco, candidates can work from home. Hopper offers a flexible work culture that allows employees to utilize shared office facilities or work remotely.
Compensation & Benefits
The compensation is competitive and includes salary and stock options. Benefits include unlimited paid time off (PTO). Hopper provides 100% employer-paid telemedicine, medical, dental, vision, disability, and life insurance plans. Access to a Retirement Savings Plan (Canada) or 401K (US) is also available.
Timezone: California
Posted: Sep 08, 2025